Are you a client of Overland Adventures? Then you've already talked to Sara-jayne, or had her drive you around town at some point in the Overland Bus!
She is our trusted tour coordinator! She's the first point of contact for everyone who contacts us. She's a multitasking wizard, keeping us all in line and ensuring our customers get the information and support they need.
But who is Sara-jayne? What's her background, and what does she like to do for fun? We sat down with her to find out.
Sara-Jayne, we call her SJ, has been at Overland Adventures for five months however prior to working with us, she worked in the hospitality industry for a decade and previously worked with another tour company that Janine our director was associated with Tri-State Safaris. That's how Janine managed to rope her back into work for Overland. SJ's a people person who loves to help others and has extensive experience in customer service. Whether you need help to book a trip or have questions about our tours, SJ is always here to help.
Despite being our tour coordinator, Sara-jayne's role involves much more than just answering calls and emails. She's also responsible for organising customer trips and managing tour guides. She ensures that everything runs smoothly and that our customers have the best possible experience. With a deep knowledge of all our tours, she's always on hand to offer suggestions and helpful advice.
When not at work, Sara-jayne is a keen mother hen, looking after her awesome YOUNG tribe and little zoo where she literally has over 20 animals (but who's counting). Sara-jayne can be found spending time with her family and friends, indulging in her love of cooking, or curled up with a good book.
Slightly mischievous and with a warm personality, Sara-jayne is not only the gatekeeper at Overland Adventures but also the glue that keeps our team functioning. She plans and organises team bonding events, always with a smile on her face, and ensures everyone's spirits are high, especially during the winter months. Sara-jayne is the person who reminds us that life is too short to not have fun.
So, there you have it - that's just a little bit about the woman who normally greets you when you pick up the phone or send an email to us. At Overland Adventures, we're so fortunate to have a person like Sara-jayne working with us. She's a wonderful asset to our team and the first point of happy contact for our customers. Hopefully, now you know a little bit more about her and will feel even more comfortable and excited to head out on your next adventure with us. If you have any questions or just want to say hello, don't hesitate to give us a call!
Comentários